Can travel agents use their miles to purchase tickets for customers without first notifying them?
Saturday, July 30th, 2011My friend purchased a plane ticket with this and when he tried to link his frequent flier account with the reservation, the airline told him that he cannot earn miles with this since it was purchased with frequent flier miles. I understand tickets purchased with miles cannot accrue miles, but the travel agent never alerted him that she was going to use frequent flier miles and I don’t believe this is standard practice. Is this allowed?
I meant her own miles.
But the underlying issue is that the agent never alerted him about the use of her personal miles.
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